Shipping & Returns
We do not ship live plants.
We do not ship glass.
Please allow 72 hours for us to pick and pack your order. All shipping is via Regular Canada Post.
IMPORTANT WINNIPEG DELIVERY/PICK POLICY:
At CHECK OUT please choose:
Pick-Up (at our shop D-419 Graham Ave) or Delivery.
USE CODE FREEYWG for free delivery/pick-up in the Downtown Winnipeg (specified) area on orders over $45.00. Delivery to all other areas in YWG city limits are $12.
DOWNTOWN is defined as all areas in and including the perimeter of MAIN ST, ASSINIBOINE AVE, OSBORNE/MEMORIAL,PORTAGE AVE.
Please allow 2 business days for order completion. (example: order on Friday ready on Tuesday at noon. Order on Tuesday ready Thursday at noon.)
Deliveries available Tuesday-Friday, 10am-5pm. Pick-up available during our regular Shop Hours.
We do not deliver on weekends.
Need it on a specific date? Add a note in our customer order form right before Check Out. We cannot guarantee specific date delivery.
We do not ship Internationally.
Due to the nature of plants and cutflowers we do not offer returns or exchanges on live product. A store credit will be issued for all other products.